Information collection and use
Effective Date : [02-24-2025]
At MoveDot, we prioritize the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or visit our website. By using MoveDot’s services or engaging with our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, address, phone number, email address, and other details necessary for booking moving services.
- Payment Information: Credit/debit card details, billing address, and payment history.
- Non-personal Information: Browser type, device type, location data, and website usage statistics collected through cookies or other tracking technologies.
2. How We Use Your Information
The information we collect is used to:
- Provide moving services, including the processing of bookings and payments.
- Improve our services, website, and customer experience.
- Send updates, promotions, and relevant communications related to our services.
- Respond to inquiries or customer support requests.
3. Sharing Your Information
We respect your privacy and will not share your personal information with third parties except in the following cases:
- With service providers who assist in delivering our services (e.g., payment processors, logistics partners).
- If required by law, regulation, or court order.
- In the event of a merger, acquisition, or sale of the company.
4. Data Security
We take reasonable steps to protect your personal data from unauthorized access, disclosure, or alteration. However, no security system is completely foolproof, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings. By using our website, you consent to our use of cookies.
6. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information.
- Opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
- Request deletion of your personal data, subject to applicable legal exceptions.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
